Important Corkys Updates!
We have NEW Corkys releasing today!
As a reminder, these items ship from a secondary location so shipping is calculated separately from other Ave warehouse items!
Pricing Changes
Initially when we launched this partnership we built the additional shipping costs into the price of each pair of shoes and then offered “free shipping”. We’ve heard from many of you that the higher wholesale cost is confusing and is affecting your markup strategy.
So effective today:
- The base wholesale pricing for each pair of Corkys will not include the additional shipping fees!
- Shipping will still be calculated separately from other Ave warehouse items. (i.e. if you have one shirt and one pair of Corkys you’ll be charged shipping for each of those items).
- We will go back and adjust wholesale pricing on the 6/19 Corkys release for consistency, but you’ll need to adjust retail pricing for that release on your end!
For Shopify/Ave Tech users only:
- If a customer orders multiple pairs of Corkys through Ave Tech you may find that the shipping charges are unnecessarily high. We will issue any applicable Ave Tech credits for these orders once weekly. We’re working to update Ave Tech to support the multi-item orders more precisely and will have that rolled out as soon as we can.
- CommentSold orders, orders placed on our wholesale website and orders for a single pair of shoes will not experience this overage issue and will calculate shipping correctly!
As always, please reach out to our support team via email or the chat feature on the wholesale website with any questions or concerns. We're here to help!